This center is where you actually deliver to your clients. Rather than call it delivery, we prefer client fulfillment or client satisfaction, because everything you do here should be designed not just to deliver, but to serve and satisfy your clients. This center is where consistent quality delivered through proven processes will make all the difference in maintaining relationships and having existing clients spread the word about you since you’re so awesome to work with and always seek to satisfy.
You will engage in some general lessons in this center that will support you in delivering a quality product as well as having access to some specific architectural systems and processes which have been proven over time to make you and your team more productive, deliver higher quality and satisfy your clients in an unparalleled fashion. Then you will learn the importance of going above and beyond by delivering a wow experience that your clients love and will drive referral business.